The Advance Commercial Information (ACI) program introduces more effective risk management processes and tools to identify threats to our health, safety, and security prior to the arrival of cargo and conveyances in Canada. The purpose of this page is to provide general information on the ACI program. For more information on ACI guidelines, you can refer to the BorderConnect ACI eManifest Software User Guide or for the CBSA eManifest Portal Guide, refer to the eManifest Portal User Guide from Canada Border Services Agency.
The ACI program is about providing CBSA officers with electronic pre-arrival information so that they are equipped with the right information at the right time to identify health, safety and security threats related to commercial goods before the goods arrive in Canada.
Under ACI eManifest regulations highway carriers must ensure that BOTH the ACI eManifest and the entry by the customs broker (for PARS shipments) are on file with CBSA for at least one hour prior to the driver's arrival at the border. Failure to do so could result in refused entry into Canada and/or an AMPS penalty.
Any cancellation or resubmission to the ACI eManifest will start the one hour clock again.
The Canada Border Services Agency (CBSA) uses the Administrative Monetary Penalty System (AMPS) to issue monetary penalties to commercial clients for violating CBSA's trade and border legislation. The purpose of AMPS is to provide the Agency with a means to deter non-compliance by its clients and create a level playing field for all Canadian businesses.
The Master Penalty Document contains all AMPS contraventions that may be applied to commercial clients including importers, exporters, brokers, warehouse and duty free shop operators, carriers, freight forwarders or their representatives.
Contravention | First Penalty | Second Penalty | Third Penalty |
---|---|---|---|
Failure to submit ACI eManifest | $2000 | $4000 | $8000 |
Failure to submit ACI eManifest in prescribed time or manner | $250 | $375 | $750 |
Failure to submit correction | $500 | $750 | $1500 |
Submission of inaccurate or incomplete information | $500 | $750 | $1500 |
Failure to comply with CBSA notification | $1500 | $4000 | $8000 |
All penalties in CAD | source: https://www.cbsa-asfc.gc.ca/trade-commerce/amps/menu-eng.html
When arriving at the border in Canada, the driver must present an ACI eManifest lead sheet to the customs officer. The lead sheet allows the officer to bring up the ACI eManifest in their system.
The lead sheet must have either:
ACI eManifest lead sheets can be generated from within BorderConnect, either from the manifest or as a set ahead of time. The carrier can also design and produce their own lead sheets. Learn More.
The following shipment types are used for goods entering Canada via highway carrier:
The following cargo exemptions are required to be declared for goods entering Canada via highway carrier:
Below are some of the common questions customers have. If you can't find the question you're looking for please contact us and reach out to our friendly support team.